FAQs

General

How long is the sweatshirt going to be available for?

This is a limited drop, so get yours ASAP.

I missed the drop/don’t see my size anymore. Are you going to restock?

We’re sorry you missed it. Sign up for updates here, and we’ll keep you posted. 

Will there be more drops in the future?

We’re working on it. Stay tuned.

Is there a limit to how many sweatshirts I can order at a time? 

Trying to get sweatshirts for your whole squad? Well, first of all, we’re flattered. Second, limited drop means limited quantities. 10 sweatshirts max per order, please. TYSM.

Orders & Shipping

How can I check the status of my order?

Once your order ships, you’ll receive a shipping notification in your inbox. 

Can I change or cancel my order?

Unfortunately, we can’t process order changes or cancellations after you’ve already made a purchase. But if you change your mind about the sweatshirt, please email us at my@ritual.com and place a return. We’ll issue a refund when we receive the sweatshirt. If you’d like to change your order, please place a return to receive a refund, then place a new order.  

How much is shipping?

$0. Cool? Cool.

Do you ship outside of the United States?

Sorry, not now. But we’re planning our global takeover soon, so please keep checking back.

How do I place a return?

We won’t take it personally (OK, we might), but if you’re unhappy with the sweatshirt, we got you. Check out our return policy here.

Do you accept exchanges?

Unfortunately, we can’t process exchanges at this time. Please place a return and order the new item separately. 

Can we talk?

Any other questions or concerns? Email us at my@ritual.com , and we’ll get back to you as quickly as possible.